The Ultimate Headless Guitar & Bass Resource

headless testimonials

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We thought you'd enjoy meeting some of our many satisfied customers. Their stories are all true and in their own words. You too can join our long list of clients and be world-famous. Simply purchase your next guitar or bass from us, send us your photo and story, and you're in. What an inexpensive way to gain fame and notoriety!

Feel free to review our flawless feedback on our eBay and Reverb shops as well!
Our head technician is Jeff Babicz, who was employed at the original Steinberger factory in Newburgh, NY for over 10 years and worked his way up through the ranks to become the senior production manager at the factory. For more info on Jeff's work at Steinberger Sound please click HERE.
From the very first moment that I saw a picture of a Steinberger bass as a teenager back in the early 1980's, I absolutely loved the appearence of it and I knew that I wanted to own one. The real problem was that they were very expensive and very few people could afford one at that time, including me.

When I was 17, I got a job in a music shop for awhile, so I was able to borrow a black unlined Steinberger fretless XL2 bass to use on a couple of gigs, and I was blown away by the sound, as was everyone else in the band. But I still couldn't afford one.

In 1986, while I was traveling in California, I traded in a Trace Elliot speaker cabinet that I'd brought with me from England, towards my first Steinberger bass, which was a black "narrow" five string XL25. I wasn't looking for a five string, but I simply had to own a Steinberger bass.

I kept and used this bass until 1989, when I sold it, which was just after I had moved to London. As much as I loved the instrument, I was never 100% happy with the narrow 5-string spacing, especially since I have very large hands.

I then joined Jools Holland's band in 1991, which I am still a member of to this day. It wasn't long after joining Jools that I got seriously interested in collecting basses as well as playing them. However, I was less interested in the "obvious" collectible basses like vintage Fenders. I was drawn to the more unusual, quirky, and exotic examples of bass design that have been produced in the relatively short history of the electric bass.
I knew that I wanted to get another Steinberger bass, and I wanted a four-string this time, but where could I find one? I started to look on ebay, but I was always disappointed by the poor condition that so many of them seemed to be in. Eventually I bought one from a music shop in Texas, a black fretted XL2A. It was in great shape and I was pleased to finally own a playable Steinberger 4-string bass!

As they say, once a collector, always a collector, so even though I had this great bass, I still couldn't resist looking for other examples of these amazing instruments. The only place where I knew to look was still on ebay, and even though there was never really a shortage of Steinberger basses being listed, I was never tempted to buy another, mainly because the condition of the ones listed was never good enough...that was until I made contact with Don Greenwald of HEADLESS USA.

Through our multiple e-mails and telephone calls, Don convinced me that he had an absolutely immaculate and pristine black fretted XL2 bass that "had my name on it". I told him that I felt a little decadent owning two of the same model bass, but that was when Don (being the expert) told me that the one that I already owned had the HAZ active EQ circuit, so there actually was a difference between the two. Most importantly, I was intrigued to see how much better the condition of Don's was to the one that I already owned.

I need to add at this point that all of Don's communications were first class. He answered every single e-mail promptly and every question thoroughly. I just couldn't believe the level of his knowledge and expertise regarding these instruments! It was the best education that I've ever had. I ordered the bass, the transaction went swimmingly, and I waited with eager anticipation.

"Bullet proof" is a description Don uses for his packaging and he's not joking! I've never seen a better packed and protected musical instrument before. It's one of the few occasions that I've felt sorry for the Customs folks at the airport. The thought of them having to open up that box and all the packaging to get to the instrument...forget it!

I need to mention something about myself at this point. I am EXTREMELY & EXCEPTIONALLY fussy when it comes to the condition and authenticity of my musical instruments, so when I took my new bass out of the gig bag, I was ready to go over it inch by inch with a fine tooth comb looking for flaws. I couldn't find any, not a single one...!! This bass looked liked it had come straight from the factory floor. I just couldn't believe my eyes. It was exactly as Don had described it. In fact it was better! It made
the one that I already had (which I had thought was in excellent condition) look very average. I was elated! I was amazed that anyone could be even fussier than me and even more conscientious.

I must also mention here the superlative skill of Jeff Babicz in the setting up and adjustments of this bass. Don had told me that Jeff was the former head of production, fretting, and quality control at the original Steinberger factory in Newburgh, N.Y., and that Jeff does the repairs, restorations, and set ups on the guitars and basses that are sold through HEADLESS USA. Not only did this instill great confidence in me, but it was a real honor knowing that the MAIN MAN who was at the heart of the Steinberger company had set up my bass so beautifully. Both Jeff & Don are totally fastidious when it comes to these guitars. I take my hat off to them both!

After this wonderful experience, I realized there was no way I could let my Steinberger collection remain at only two! I then asked Don what other rare and delightful gems he might have available for sale. He very kindly went to a great deal of trouble (I'm sure) in e-mailing me lots of high quality photos of other basses that he thought that I might be interested in, with informative descriptions. As soon as I saw the incredibly rare white unlined fretless four string XL2, I knew that I had to have it. We agreed on a price and the process began once again. Everything went like clockwork, just as as before, and when I received my new bass, I was again overwhelmed at how perfect it was. I would have no hesitation whatsoever in describing it as "mint" I just don't know how Don manages to find these stunning instruments in such fantastic condition, but he does!

I have been dealing with lots of companies, supplying all sorts of instruments, equipment, and accessories for many years now, and I can honestly say that dealing with Don (and Jeff) at HEADLESS USA has been the most pleasurable, educational, and rewarding of them all! Their quality of service before, during, and after each sale is second to none.

To Don & Jeff, I can't thank you enough for supplying me with these two gorgeous basses. I couldn't possibly be any happier!
Keep up the splendid work, good luck with the new website, and please keep me posted on all of your new arrivals. You know that I won't be able to resist...

All the best, 

Dave Swift

Dave Swift has played with hundreds of the world’s biggest names in music including Paul McCartney, George Benson, Eric Clapton, BB King, Sting, and hundreds of others.
I finally got a chance to plug in the bass just through my Marshall amp for giggles…

No Bass has ever sounded this good through the 100 watt...just plain WOW.

Between you and Jeff, fantastic work my friend.


Tod Howarth


The gallery attached displays only a few of the MANY Steinbergers Tod has acquired from us. The blue, green, and orange Steinbergers are custom guitars made specially for Tod, one of our most loyal clients. His favorite model is the GM1TA. We are so proud to create such beauties for him!
click on any thumbnail to view a larger image...
When I was a young man, I played mostly acoustic in small combos, and I dreamed of owning a Gurian jumbo Rosewood guitar. I never bought one, however, because I just didn’t have the cash. You know how it is being young. Eventually, I started playing electric and played in a big band for a couple of years. I had to scrape together every penny I had, even selling my college ring, to buy an Ibanez George Benson hollow body for the gig. I love that guitar and I still play it to this day, but it wasn’t really my dream electric. I didn’t really have a dream electric. In any event, after playing for years and recognizing how difficult it was to make a living playing, I went in a different direction. I used my math background to get a job in the software industry, and my playing days were behind me.

Fast forward about 40 years, and I suddenly have both a lot of free time to play again and some disposable income on my hands. Of course, the first thing I did was buy a Gurian jumbo Rosewood. It’s a beauty and as much a joy to play as I had imagined all those years ago. I wanted to buy a solid body electric too, but I didn’t have a “dream” instrument and therefore didn’t know what to buy. I played all kinds of electrics to see if I could find one that really screamed “buy me,” but nothing really hit the mark. Then, one day, I found a sort of make-shift Steinberger with an M-style body. I say make-shift because it was made from a combination of authentic Steinberger parts and knock-off parts. I call it my Frankenberger. I absolutely fell in love with the authentic Steinberger neck. I’d never played anything like it. It was then I knew that my dream guitar was going to be an authentic, top-to-bottom Steinberger. I did a little research and identified two configurations that I liked, the GM7 and the GM4, preferably with the trans tremolo.

I started looking around and remembered Headless USA and Don Greenwald from my purchase of a hard shell case for my Frankenberger. I called Don, and I think he was as excited as I was about hooking me up with a GM4 or GM7. It turns out, he had several that were ready to go, but when he said he had a GM7TA in a Cherry Sunburst finish, I started drooling. He sent me some photos, and I was sold. There it was, my dream Steinberger. I ordered it and waited anxiously for it to arrive. Unfortunately, it arrived late on a Friday night, and I wasn’t able to unbox it until the following morning. I got up early the next day because I had a band rehearsal that morning anyway, and opened it up. The first blush was unreal. It was absolutely beautiful. I started playing it to warm up for rehearsal and 5 hours later, I finally put it down. It’s an incredible instrument. If you’ve never played a Steinberger neck, you owe it to yourself to find and try one. Then there is the sonic palette. The GM7 comes with two EMG humbuckers, at the bridge and neck positions, and one EMG single coil in the middle. Even better, you can split the humbuckers to get a Strat-like three single coil sound. With a five way switch and a coil splitting toggle, you can coax a lot of sounds out of this instrument. Finally, there’s the trans-tremolo, something Steinberger made famous. I’m in learning mode with the trans-trem as I’ve never used one, but it’s capabilities are unreal. There is just nothing about this instrument that I don’t love, and I am grateful that Don had it, did such a nice job of restoring it, and was willing to part with it. I actually got the feeling that Don was a little reluctant to part with this guitar as he seemed to have a special affinity for it.

Bottom line is that I’m a happy camper with a beautiful Steinberger GM7TA, and I know where to go for all things Steinberger: Headless USA.

-Gary Falacara
Hi Don,

Who would have thought that my dream of owning a Steinberger L2 bass would one day come to be a reality? After playing Rickenbacker 4001’s for almost thirty years, the invention of the headless bass had me fascinated right from the start. What can this all mean? I must find out for myself.

I remember the moment that I took delivery of the beautifully done package across my doorstep, and then eagerly tearing away the wrapping to reveal a wonderful Steinberger L2! One thing for sure, it was just as you had described; a dream to play, with a sound that is just out of this world!

To anyone thinking of joining the headless community, Don has a brilliant system to offer his customers. In my instance, I was offered a price range featuring three Steinberger L2 bass guitars, the most expensive being the nicest condition of the three.
A few days later, Don sent me a set of good quality photographs of the three bass guitars in question, complete with serial numbers and a short service history of each. This was great, as it allowed me to study their condition and make my choice of which one to buy in my own time.

Once payment was made, Don contacted me on receipt of the funds and gave me full shipping details with a projected delivery date to me here in the United Kingdom.

A quick mention of Don and his correspondence is worthy here. Every time I fired a question at Don by email, he responded quickly without once keeping me waiting. My questions were answered fully and in satisfying detail; leaving me with no uncertainties whatsoever. Don’s punctual responses actually had a type of military feel to them – no wait and no nonsense.

I found Don’s description of the bass to be absolutely precise in all respects. His technical knowledge is also excellent, and he will advise you should you need any help.

I know Don has an amazing collection of guitars as well as basses for sale, so he can cater to both four and six string Steinberger enthusiasts alike.

What’s the Steinberger L2 like to play? A revolution! Feel, sound, playability, amazing design innovation, simplicity, and superb tonal and bass responses are to name but a few of the well known characteristics.I still can’t believe this L2 bass belongs to me, and all possible thanks to Don and his collection of these amazing guitars he’s offering for sale.

Thanks again Don for making my whole year. My sincere thanks to you again, and the very best of luck in the future.

Kind regards, 

It was many years ago, when I first heard about Don Greenwald. It was right after I had tried to buy a white Steinberger GL4T on eBay. The guitar was located in Hawaii, and it was in practically new condition. The price was already quite high , but one minute before the end of the auction I decided to put an even higher bid on it, telling myself that nobody else could possibly pay any more than I would. Everything was fine except that four seconds before the end of the auction, a higher bid was made and it was already too late for me to bid again. I understood that day that these guitars were becoming very, very sought after…....

The next day, I received an e-mail from a fraudulent internet hacker telling me that the winning bid had been cancelled, and that the guitar was again available for sale to me at my last bidded price, so I e-mailed the "real" seller and he confirmed that the guitar was, in fact, truly sold. The buyer was actually..Don Greenwald. A few days later I received an email from Don which began like this:

"Dear Maurice,
My name is Don Greenwald and I am an avid collector of Steinberger guitars and basses. I have acquired a nice collection of these instruments. I live in Poughkeepsie, N.Y. which is about 20 miles from Newburgh, N.Y., which is where most of the Steinbergers were manufactured. I owned a retail music store here for about 20 years and I was an authorized Steinberger dealer. I used to visit the factory on a regular basis, either to bring artists in to meet with Ned Steinberger or just to watch the factory operations. I have actually been involved in the guitar business for over 35 years. My first guitar job was working for a small shop in Red Bank, N.J. in the early 1970's, which was called 'Guitar Trader'. This was one of the earliest vintage guitar shops in the USA."

I answered Don that I would really like to get another white GL4T, since I couldn’t get the one that was on eBay, and Don was actually able to find me a very beautiful one. So I then began to purchase a few more Steinberger guitars, and added this brand to my guitar collection. A year later when I was visiting in NYC, I met with Don for lunch at the Carnegie Deli, where we talked a lot about guitars and Steinbergers.

Everytime I have an unusual or difficult question about Steinbergers, I ask Don, who always has the right answers. Now that I have a few more Steinbergers, I really do love these great guitars.

A few months ago Don called me and proposed to me to be involved in the acquistion of two GL2 hardtails in NOS condition and still in the original Steinberger shipping cartons! I told him that: “I am in”, as I knew he had already obtained one like this, and these two were from the same source. It was a "once in a lifetime opportunity" to get a GL2 hardtail in new condition, so I could not pass it up.

Don is a real professional. His descriptions of his instruments are accurate, and all of the aspects of his guitars are reviewed and nothing is forgotten. He is one of the few who knows the real value of the word “mint”. He is a great person and a good friend.



After almost a year of eBay and Google searches for the elusive Newburgh-era white Steinberger XM2 bass with black binding, I finally threw my hands in the air and braved the spammy waters of craigslist where I posted a "wanted to buy" ad. A day later, I received an email from Don saying, "Give me a call! I think I have what you're looking for!" The rest is history.

I would soon have my prized white XM2 in hand. And wow, what a specimen! To say "minty" would be an understatement. "Pristine" comes a little bit closer. With the addition of some LaBella Tapewound Flats, I was in heaven! What a truly remarkable instrument!

This didn't come off without a small snag, however, and I'm not afraid to admit that this 20+ year old instrument had a minor issue upon receipt. With that being said, it is not the problem that defines a is how a vendor RECTIFIES a problem that truly matters. Don was extremely concerned (even a little embarrassed) and anxious to make things absolutely correct for me. I immediately shipped the bass back to him and received her back 3 days later in PERFECT working condition. I couldn't be happier with the level of customer service that I received. Kudos to Don and Jeff Babicz for taking such caring, fast, and professional action!.
Since my first contact with Don, we have had many more colorful conversations, and even though we have never met face to face, I do consider him a friend. Keep up the outstanding work Don, and good luck with Headless USA! The site looks fantastic!

Paul Pelletier
Boston, USA
I have known Don Greenwald since 1980 when he owned Rainbow Music in Poughkeepsie New York, and I was a college student. I bought several vintage Fender guitars and amps from him.

In 1983, when Steinberger released their guitar, Don called me and said that one of his employees was using the guitar. He said that it was amazing, that Ned Steinberger was a genius, and that I should try one. He was right. I bought my first Steinberger guitar a few months later.

Don also made an appointment for the two of us to visit the factory. I met Ned Steinberger and Jeff Babicz, and they invited me to pick out an instrument to purchase. That was the first of several factory trips over the years. Don was my liaison, and he helped me get what I needed from Steinberger, even when that meant producing instruments that they did not officially offer. Now that's customer service!!

Between 1984 and 1993, I bought four Steinberger guitars from Don including my first double-neck Steinberger.

He knows the instruments, and really makes an effort with all of the details, from the guitar itself, to a fair and honest transaction.

It's great to have a single place to go for information, parts, and specialized service.

Best of luck Donny!!

Steve Hayden
Growing up in the 80's and watching video's on MTV ...Seeing these cool "Space Age" Looking guitars...always made me curious about Steinbergers, and after seeing and hearing Eddie Van Halen playing a GL, that was it !! That got me totally hooked on buying my own GL someday.

Years ago I would find myself in a "Steinberger" phase where I would try to find one, but I would always hit a dead end with old expired web pages and forums, old phone numbers...and when I did see one on ebay I would never buy it because I didn't know enough about them, the condition looked bad, and I didn't know what a good price for a GL was? When I purchase guitars, I like to see all the models available, all the options, all the specs before I buy anything...More time passed and I found myself in another  Steinberger phase and I just had to buy one this time...I went online and dug deeper then ever before...thats when I found Don at HeadlessUSA.

Don has a Great website that answered all of my general questions...and it got me prepared to ask a few detailed questions to get the ball rolling for my 1st phone call with Don.

During my 1st phone call with him I knew instantly that I would buy a Steinberger from him. He is full of passion about these guitars, and will talk with you in great length about them! All I knew before the call was that I wanted a GL model of some sort, and after a few more phone calls and emails I decided on a GL7TA.

Don answered all of my questions with great detail and length , and he explained all of the little features and subtle differences in all the GL7TA's he had in stock. He sent detailed photos of 4 of them...complete with full specs - differences in features - condition (from Near Mint to Mint) - and prices. That allowed me to make a solid 100% decision on the exact one I wanted to buy.

Before Don ships your guitar, he explains how it will be fully cleaned, polished, and Set-Up by Jeff Babicz...Jeff used to work at the Original Steinberger factory and is a Leading Expert in the world of Steinbergers, he is the one who Set-Up Eddie Van Halen's " 5150 " Steinberger !!

I can't get over the Quality and Playability of these guitars (I never played, or held a Steinberger before I bought mine) ...They Feel Great...Sound Amazing...and are a Sheer Joy to Play!!

I will Most Likely purchase another GL from my Friend Don...

Thanks Don!!

J. Buzz Villas Mantua 
New Jersey, USA
I just wanted to thank you deeply for the inspiring guitar and equally inspiring service you provided to me.  The entire process of getting my "dream-guitar", a guitar I've been hoping to own for about 19 years was smoother and more confidence inspiring than I could have imagined.  Even with spending a good amount of money on an instrument, sight unseen, when I opened the case, plugged in and played this guitar...  It was leagues beyond my wildest expectations!  You and Jeff are an incredible team.  Your superb customer service and knowledge gave me the confidence to buy and Jeff's sublime restoration work is beyond belief.  My brother, who is a classical musician as well as an electric guitarist couldn't believe this was a 1988 instrument...  Looks brand new.  One of the nicest fret jobs I have ever seen on any guitar.  Perfect intonation.  Perfect action.  Incredible sound and perfect trans-trem behaviour with return-to-zero.  A dream.  The TKL case is beyond fantastic and I would have been a fool NOT to take your advice there! 
What a steal!!  I really can't find enough nice words for your service and your expert service of Steinbergers and will recommend you to any musicians looking for a serious guitar.  Thanks again!!

Feel free to use this testimonial, it's been a distinct pleasure to wake up EVERY day since this thing arrives and I want to play more than ever.

Wow.  Wow.  Wow.......

(By the way, my sick father really enjoyed checking out the trans-trem- he thought it was ingenious and I'm so glad i had it shipped here and not Japan- heading back next week!)

I've attached one photo of it that I took here, but will send some more with it in a Japanese environment ;-)



WOW!  I've been up all night playing it.  I am truly blown away.

A little back story:

Over the years I have been through a couple of XL2s and an L2 with HAZ Labs electronics.  I was never very satisfied with the sound of those, but more importantly, I was never satisfied with the way the neck felt in my hand.  I attributed that to the rather fat neck profile.  Out of shear ignorance, I let them all slip through my hands.

One day I happened across #385 and was immediately blown away by the sound, but again disappointed by the play-ability.  Sound won.

Now I get it.  Nothing plays like a vintage Steinberger with a proper setup and fretwork.  Also, Jeff's magic altered the string tension, which has a lot to do with the amazing play-ability IMHO.  No luthier in this town could have done any of this, nor would they even try.  Perhaps you should highlight these facts in your marketing collateral?

Thanks again - I am one super-satisfied customer.



November 2018
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